Q: Who will answer my telephone call or email message?
A: Dr. Stacy Fahlsing or Kris Thackrey will personally answer all non-emergency telephone or email messages within
12-24 hours. Perhaps on a Saturday and especially on a Sunday you will receive a return message on Monday
morning. All emergency telphone calls will be answered immediately. We have made it a strict policy that there
will be no emergency or crisis in nature emails.
Q: I'm not quite sure what to say when I call or what to write in an email?
A: Yes, this is a very common thought that many people have when calling a therapist for the first time. If you are
calling PPA and we are able to answer your telephone call that means that we have time to answer your
questions that you may have about therapy in general or our practice specifically. In other words, please feel
free to ask any questions that you would like answers to prior to making your first appointment. If you choose to
email us, please feel free to ask your questions in your first email to us. Please keep in mind that we believe
that what we do at PPA is to help make good people better.
Q: What will my first appointment consist of?
A: Your first appointment will be a consultation visit lasting appoximately 50 minutes. We will discuss the issues
you are presently experiencing. Together with your input I will propose a treatment plan at the end of the
consultation.
Q: How long are all subsequent sessions?
A: Each following session is 45 minutes long. Most clients attend sessions on a weekly basis. We prefer to see the
client for weekly sessins for 1 - 1 1/2 months and then adjust as needed. The average number of times a client
is seen is any where between 12- 15 sessions. Some people less than that 12-15 sesssions and some people more.
The length of your treatment depends on the issues you need to address. As you progress youa and I can discuss
the option of maintenance sessions. These can be conducted monthly or every other month and are designed to
monitor the changesand continued growth and progress you have made.
Q: Is what I share with my therapist confidential?
A: Your confidentiality is protected by state law and by the rules of our profession. All information concerning clients is held
confidential and is released only through procedures consistent with the law and professional ethics. If you wish for your
therapist to speak to your physician, for example, you must sign a Release of Information form. If you are going to harm
yourself or someone else the rules confidentiality do not apply and your therapist will take action for safety.
Q: How will I know if I am getting better?
A: After our first therapy session together we will identify goals that you would like to accomplish during therapy. We continually
measure your progressd by evaluating these goals. We may decide to add additional goals throughout the course of therapy.
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